Aramark icare packages for inmates (2024)

That’s it!Your gift is in process!Once your order is prepared and received by your loved one, you will receive a delivery confirmation.While we would like to deliver all orders very quickly, based on your order placement date, facility, delivery schedule and protocols, it can take up to 30 days for your gift to be delivered.By sending a gift, you are staying connected and we are here to help. Some facilities have variety packages made up of favorite snacks while other facilities have fresh food options.Make your selection by adding it to your cart.Ĭheckout quickly by using your account login & password.If you do not already have an account, you can check out as a guest or select “Create an Account” to enter your information and subscribe to email or SMS text notifications.Īfter submitting the order, you will automatically receive an email confirmation with your order details.You can check the status of your order by clicking on the link provided in the confirmation email or through the order status section of our website. Once you have found your loved one, browse our variety of options. Visitthe general iCare FAQ page to learn more.Visit and search for your loved one by their facility and by name or ID. Customer service hours:Ĭall us toll free at (877) 615-3296, 5:00am - 6:00pm PST, 7 days per week. Personal checks will NOT be accepted and the orders will be returned to the sender.

Any refunds/credits due will be applied to the original card used. All cards will be charged on the day the order is placed. When paying by credit card be sure to include the card number, expiration date, card verification number (3 digit card verification number found on the back of the card), card member’s name, address and phone number. If orders are mailed in with a catalog order form, payments of cashier’s checks, money orders and institution checks are accepted. On the iCare website, we accept Visa and Mastercard. Online orders typically arrive in 1-3 weeks. Any inmate that is not available at the time of delivery (because they are on visitation, in a program or at court) their iCare package will be redelivered on the following delivery day. If the delivery day for your order falls on a Holiday, the package will be delivered on the next scheduled delivery day. One package per quarter is allowed – all packages must be under 30 lbs, including the weight of packaging. For iCare Fresh delivery, order by end of day, Sunday. Refused packages:Ī 10% restocking fee and all outgoing and return freight charges will be deducted from refunds for all refused packages. Please make sure that the item(s) you ordered are approved and will be accepted at your facility. ICare is not responsible for refused items. Send all returns to Aramark iCare at 3919 East Guasti Road Unit B Ontario CA 91761. Please notify the R&R officer immediately if you receive any defective or damaged items. If an item is found to be defective upon receipt and is returned to us within 30 days, it will be repaired or replaced at no charge. They are covered only by the manufacturer’s warranty. Used or damaged items cannot be returned, exchanged or refunded. of Corrections and Rehab has approved all items in this catalog however, some items in this catalog may not be allowed at every facility. If there is not a direct replacement available or an alternate selection made by the purchaser, we will issue a refund. Our specially curated packages offer a variety of food and essentials, providing comfort and care directly to their facility. If the manufacturer has replaced an item with an updated model, we will ship the replacement item in place of the discontinued item. Explore iCare Gift Packages for inmates, a thoughtful way to support your loved ones during their time of need.

Manufacturers will occasionally discontinue an item. Catalog changes:Īramark reserves the right to make necessary changes for information incorrect in this catalog, and will make sure every effort is made to minimize these occurrences. Specifications are subject to change without notice. We regret any typographical errors or descriptions we may have overlooked. However, many manufacturers make minor changes in design specifications, color, and style during the year. Catalog errors:Įvery effort has been made to show and describe the merchandise in this catalog as accurately as possible. Unless authorized, substitutions and backorders are not allowed.