Aramark icare packages for inmates (2024)

Aramark icare packages for inmates (1)

That’s it!Your gift is in process!Once your order is prepared and received by your loved one, you will receive a delivery confirmation.While we would like to deliver all orders very quickly, based on your order placement date, facility, delivery schedule and protocols, it can take up to 30 days for your gift to be delivered.By sending a gift, you are staying connected and we are here to help. Some facilities have variety packages made up of favorite snacks while other facilities have fresh food options.Make your selection by adding it to your cart.Ĭheckout quickly by using your account login & password.If you do not already have an account, you can check out as a guest or select “Create an Account” to enter your information and subscribe to email or SMS text notifications.Īfter submitting the order, you will automatically receive an email confirmation with your order details.You can check the status of your order by clicking on the link provided in the confirmation email or through the order status section of our website. Once you have found your loved one, browse our variety of options. Visitthe general iCare FAQ page to learn more.Visit and search for your loved one by their facility and by name or ID. Customer service hours:Ĭall us toll free at (877) 615-3296, 5:00am - 6:00pm PST, 7 days per week. Personal checks will NOT be accepted and the orders will be returned to the sender.

Aramark icare packages for inmates (2)

Any refunds/credits due will be applied to the original card used. All cards will be charged on the day the order is placed. When paying by credit card be sure to include the card number, expiration date, card verification number (3 digit card verification number found on the back of the card), card member’s name, address and phone number. If orders are mailed in with a catalog order form, payments of cashier’s checks, money orders and institution checks are accepted. On the iCare website, we accept Visa and Mastercard. Online orders typically arrive in 1-3 weeks. Any inmate that is not available at the time of delivery (because they are on visitation, in a program or at court) their iCare package will be redelivered on the following delivery day. If the delivery day for your order falls on a Holiday, the package will be delivered on the next scheduled delivery day. One package per quarter is allowed – all packages must be under 30 lbs, including the weight of packaging. For iCare Fresh delivery, order by end of day, Sunday. Refused packages:Ī 10% restocking fee and all outgoing and return freight charges will be deducted from refunds for all refused packages. Please make sure that the item(s) you ordered are approved and will be accepted at your facility. ICare is not responsible for refused items. Send all returns to Aramark iCare at 3919 East Guasti Road Unit B Ontario CA 91761. Please notify the R&R officer immediately if you receive any defective or damaged items. If an item is found to be defective upon receipt and is returned to us within 30 days, it will be repaired or replaced at no charge. They are covered only by the manufacturer’s warranty. Used or damaged items cannot be returned, exchanged or refunded. of Corrections and Rehab has approved all items in this catalog however, some items in this catalog may not be allowed at every facility. If there is not a direct replacement available or an alternate selection made by the purchaser, we will issue a refund. Our specially curated packages offer a variety of food and essentials, providing comfort and care directly to their facility. If the manufacturer has replaced an item with an updated model, we will ship the replacement item in place of the discontinued item. Explore iCare Gift Packages for inmates, a thoughtful way to support your loved ones during their time of need.

Aramark icare packages for inmates (3)

Manufacturers will occasionally discontinue an item. Catalog changes:Īramark reserves the right to make necessary changes for information incorrect in this catalog, and will make sure every effort is made to minimize these occurrences. Specifications are subject to change without notice. We regret any typographical errors or descriptions we may have overlooked. However, many manufacturers make minor changes in design specifications, color, and style during the year. Catalog errors:Įvery effort has been made to show and describe the merchandise in this catalog as accurately as possible. Unless authorized, substitutions and backorders are not allowed.

Aramark icare packages for inmates (2024)


How many iCare packages can I send? ›

One package per quarter is allowed – all packages must be under 30 lbs, including the weight of packaging.

How do I send an iCare? ›

Search. Order. Deliver.
  1. Locate Your Loved One. Visit and search for your loved one by their facility and by name or ID.
  2. Select Your iCare Gift. Once you have found your loved one, browse our variety of options. ...
  3. Order Confirmation & Delivery.

How to track an iCare package? ›

How do I track my orders? To see the status of your iCare orders, click on the "Sign In/Register" button in the upper right-hand corner. You will see your account history and order status. If you do not have an account, click on the "Sign In/Register" button in the upper right-hand corner.

How long do iCare packages take to deliver? ›

Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase. In certain cases, individuals may not be eligible to participate in iCare. Once you select your loved one's name a message will alert you if they are ineligible to receive iCare.

How many quarterly packages can an inmate get? ›

A: The facility regulations allow only one Quarterly package per quarter for inmates in Privilege Group A/B and one package per year for inmates in Privilege Group D.

Can inmates receive packages from Amazon? ›

We can't include any special labels or instructions on the package. You can't send gifts anonymously to inmates; the collection address appears on the order invoice. Because inmates can't sign for packages, they can only receive packages from US Mail.

What does iCare stand for? ›

iCare stands for integrity, compassion, accountability, respect and excellence.

Is iCare gifting legit? ›

We have learned a fraudulent Web site is misleading inmate families to purchase gifts through them and not the official commissary Web site,, which is the only authorized site by Westchester County Department of Correction. The official site is and is powered by Aramark.

What is a quarterly package for inmates in California? ›

Quarterly Packages are packages that consist primarily of clothing, tennis shoes, food, and health and beauty items. Inmates in the California Department of Corrections that are classified as Privilege Group A/B are allowed one 30 pound Quarterly Package each quarter.

How can I see where my package is? ›

You simply enter the tracking number into the USPS Tracking page, or, simply enter your tracking code at the top of this page. You'll get the current status of an item along with other tracking information: delivery and/or attempted delivery information. date and time of delivery.

Does iCare have an app? ›

Parent App

Well, look no further because today we're introducing a brand new solution: iCare Mobile Childcare Software App for Parents!

How can I find my package without a tracking number? ›

A: Yes, you can track your package without the USPS tracking number by using alternative methods such as the USPS Missing Mail Search request or by contacting USPS customer service for assistance.

How long does it usually take to get your package? ›

Domestic USPS Delivery Times Per Service
Mail ClassEstimated Delivery TimeEstimated Cost
First class Package Service1 – 3 business days$3.80
Parcel Select2 – 8 business daysN/A
USPS Retail Ground2 – 8 business days$7.50
First-Class Mail – Letters1 – 3 business days$0.55
5 more rows

How many packages can an inmate receive in California? ›

Inmates are allowed to receive one (1) package every three (3) months. All packages must be ordered from an approved vendor.

What is the meaning of care package delivery? ›

: a package of useful or pleasurable items that is sent or given as a gift to another (such as a college student)

Can you send care packages to TDCJ inmates? ›

Loved ones can order #commissary purchased items online for them. #corrections.

What is the best way to ship care packages? ›

Consider using USPS Priority Mail to shop as it offers flat-rate boxes at affordable prices based on size rather than weight. This option ensures faster delivery for your online shop within 1-3 business days. Compare Shipping Costs: Take the time to compare shipping costs from different carriers before you shop.


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